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A company is only as good as its staff, and that’s why at BICS we are keen to support our team by providing a working environment which is stimulating, rewarding and supportive of individual goals and promoting an exceptional work-life balance.
Our team is as diverse as our customer-base with 52 different nationalities represented in our Brussels head office and across our footprint in Europe, Asia, Africa, the Middle East and the Americas. The variety of backgrounds represented creates an inspirational atmosphere filled with new ideas from all sectors and levels.
It is in BICS’ DNA to ensure the team is fully supported in their career development, listening to ideas voiced by our employees. This enables us to remain at the centre of innovation and ensures the needs of our entire customer-base are being met as feedback from our teams is routed back to decision-makers.
This open company structure has driven BICS to create and drive some of the most important innovations seen in the international telecoms industry including spearheading LTE roaming adoption, perfecting international VoLTE services, developing fraud protection platform FraudGuard and streamlining IP over Satellite services.
These innovations are some of the key reasons we have grown into one of the world’s leading providers of international carrier services. Add this nourishing environment to BICS’ state of the art technology, generous benefits package and flexible working options and it is easy to see why many of our team choose to stay at BICS long-term.
BICS employs about 500 employees across the world, including at our headquarters in Brussels, regional offices in the US, Singapore and Dubai, and satellite offices in all of our major markets. Each of these sites is filled with customer care assistants, market experts and engineers skilled to deal with the specific technical issues.